Computer Repairs for Home
Home Visits
Devices and technology are ingrained in modern life. So much so that when they slow down or stop working as they should it can prove quite stressful! Serving Hertfordshire and the surrounding area we’ll visit you at home to find the cause of the problem and get your device performing as intended.
- Covid-Secure and risk assessed visits
- System health check
- System tune-up / software uninstallation
- Printer installation and troubleshooting
- Disk clean up
- Connectivity issues / WiFi installation
- Battery replacements
Collections
If it’s more convenient we can collect your device and service it in our workshop at no extra charge.
Computer Repairs for Business
Small Business Callouts
We understand that for some sole traders and small businesses, a monthly IT support contract can be cost prohibitive and so we offer a pay-as-you-go option to give you flexibility. No monthly fee, just an hourly rate plus any replacement parts.
Just get in touch when you need us and we will give you an estimate before attending site or collecting equipment for repair.
Small Business Support Agreements
If you think you will need regular support or further assistance managing your IT – from adding users to maintaining services – we can create a bespoke quote based on your requirements.
- Cloud Backups
- Remote System Monitoring
- Managed Anti-Virus
- Microsoft 365 Licensing
- WiFi Management
- Consumable replacements
- Website Management
- Prepaid Monthly Hours
- Management / IT Admin Services
- Unlimited Business Hours Support
- Unlimited Out Of Hours Support
- Remote Emergency Support
- On-Site Emergency Support
We can wrap any combination of services and service levels into a monthly fee, and agree a rate for anything you wish to pay-as-you-go. This can help keep the monthly cost down.
Virus & Spyware Removal and Protection
We're here to get you back up and running
Whether a home or business user, it’s never been tougher to keep nasties from invading your PC. With relentless spam and phishing emails sometimes one click of a link is all it takes to open the door to intruders, or a barrage of unwanted and often unpleasant pop-ups.
We will carry out virus / spyware removal to include trojans, pop-ups, browser extensions and more. We’ll investigate, clean up and help you select the perfect protection for the future.
Protect Yourself
We’ll help you avoid catastrophe by recommending a security solution to suit your devices. By not partnering with any of the major software publishers Concordant can provide honest and impartial advice when selecting a security provider, many of which are free for home users.
For those wanting extra peace of mind we can provide a remote monitoring service with an optional integrated antivirus solution. We will be alerted to any issues on your device which may require attention.
Ransomware: the grim reality
In most cases a computer infected with this particular type of virus will need to be restored to its factory settings. The most effective way to protect yourself from ransomware is to ensure you have a regular backup of your files for a stress-free reload of your device. Click here for more information on backing up your data with Concordant.
Call us today: 01438 553211
Please contact us for further information on any of our services, or to book a computer repair.
If you’d prefer to email us, please use our enquiry form. We look forward to working with you.