Home I.T. That's Judgement-Free

Supporting every skill level, with patience and understanding no matter the task

Local, friendly tech advice and assistance for Hertfordshire residents

We’re a small business with a support team of 1! Serving home users in Hertfordshire and the surrounding area, it’s more than just your run-of-the-mill IT support. With a rich background covering aspects of hospitality, sport, technology and grounds keeping combined with over 15 years looking after I.T. professionally, our “geek next door” is in a unique position to rescue you from your digital dilemma. Picture a tech-savvy sidekick who is friendly and doesn’t use jargon, whose ethos is being approachable and affordable, all as part of a mission to make technology simple, fun and exponentially less scary than you thought.

Whether it feels like you’re navigating a maze blindfolded, or you are truly the master and commander of your high-tech ship who just needs a little nudge in the right direction – we’re here to help, and we never, ever, judge.

Let’s demystify the digital world one laptop at a time. We’ll guide you through the wilderness with patience, wisdom and, hopefully, a sprinkle of humour.

We partner with a network of trusted technology experts, so can guarantee solutions that are not only effective but also tailored to your specific requirements. The range of services below are designed to keep your digital kingdom running smoothly and securely.

Home IT Support Services

Packages

See below for our “off the shelf” services and fees.

Tech Support

PC support at your home
£ 54
00
Up to one hour
  • Scheduled visit / remote support
  • Repairs, computer training and advice
  • £12.50 per additional 15 mins

Virus Removal

Emergency Support
£ 79
00
Up to two hours
  • Priority response
  • Remove, clean up and prevent
  • No fix no fee

PC Tune Up

With recommended actions
£ 104
00
Flat Fee
  • Health check of your computer
  • Remedial work
  • Report of recommended actions
Popular

Home Office Installation

Network, Wifi, Devices
P.O.A. Call for a quote
  • Hardware supply and installation
  • Computers, WiFi and printers
  • Cabling and electrical works

Call us today: 01438 553211

Please contact us for further information on any of our services, or to book a computer repair.

If you’d prefer to email us, please use our enquiry form. We look forward to working with you.

Virus & Spyware Removal and Protection

We're here to get you back up and running

Whether a home or business user, it’s never been tougher to keep nasties from invading your PC. With relentless spam and phishing emails sometimes one click of a link is all it takes to open the door to intruders, or a barrage of unwanted and often unpleasant pop-ups.

We will carry out virus / spyware removal to include trojans, pop-ups, browser extensions and more. We’ll investigate, clean up and help you select the perfect protection for the future.

Protect Yourself

We’ll help you avoid catastrophe by recommending a security solution to suit your devices. By not partnering with any of the major software publishers Concordant can provide honest and impartial advice when selecting a security provider, many of which are free for home users.

For those wanting extra peace of mind we can provide a remote monitoring service with an optional integrated antivirus solution. We will be alerted to any issues on your device which may require attention.

Ransomware: the grim reality

In most cases a computer infected with this particular type of virus will need to be restored to its factory settings. The most effective way to protect yourself from ransomware is to ensure you have a regular backup of your files for a stress-free reload of your device. Click here for more information on backing up your data with Concordant.

Call us today: 01438 553211

Please contact us for further information on any of our services, or to book a computer repair.

If you’d prefer to email us, please use our enquiry form. We look forward to working with you.

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For urgent issues call us on
01438 553211

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