Personal IT Support
Home Visits
Devices and technology are ingrained in modern life. So much so that when they slow down or stop working as they should it can prove quite stressful! Serving Hertfordshire and the surrounding area we’ll visit you at home to find the cause of the problem and get your device performing as intended.
- Flexible appointments
- New computer installation & setup
- System health check
- System tune-up / software uninstallation
- Printer installation and troubleshooting
- Disk clean up
- Connectivity issues / WiFi installation
- Battery replacements
Collections
If it’s more convenient we can collect your device and service it in our workshop at no extra charge.
IT Support for Business
Small Business Support Agreements & IT Management
If you know you will need regular support or further assistance managing your IT – from adding users to maintaining services – we can create a bespoke quote based on your requirements.
- Prepaid Monthly Hours
- Management / IT Admin Services
- Unlimited Business Hours Support
- Unlimited Out Of Hours Support
- Remote Emergency Support
- On-Site Emergency Support
- Cloud Backups
- Remote System Monitoring
- Managed Anti-Virus
- Microsoft 365 Licensing
- WiFi Management
- Consumable replacements
- Website Management
We can wrap any combination of services and service levels into a monthly fee, and agree a rate for anything you wish to pay-as-you-go. This can help keep the monthly cost down.
Small Business Callouts
We understand that for some sole traders and small businesses, a monthly IT support contract can be cost prohibitive and so we offer a pay-as-you-go option to give you flexibility. No monthly fee, just an hourly rate plus any replacement parts.
Just get in touch when you need us and we will give you an estimate before attending site or collecting equipment for repair.
Services
See below for some of our key IT support services. We can offer site visits, remote support or if you prefer we can collect your equipment for repair.
Computer Repairs & I.T. Support
Swift and effective PC or laptop repairs for home or business needs, at your convenience either on-site, remotely or in our workshop.
Assistance with day-to-day requirements including system administration, monitoring, support, procurement and budgets.
Secure your files and Microsoft 365 data from 19p per GB per month. Restore files with easy-to-use software, or we can manage it for you.
Software & Hardware Upgrades
Extend the life of your PC. A quick health check will find any issues and if it is time for a replacement we can help you to choose wisely.
Network and WiFi installations ensure you stay online when it matters. Extend your home network to maximise connectivity.
Simple solutions for small to medium sized businesses. Whether it’s a new build, a refresh or maintaining your existing site, we’ll be able to help.
Standard Support Rates
The below rates are intended for pay-as-you-go customers – a competitive price for those with fewer requirements or for one-off jobs. Business support contracts are available with reduced rates for those who need help more frequently. If you would like to discuss options please call on 01438 553211.
Home Users
PC support at your home-
£12.50 per additional 15 mins
-
On-site or remote support
outside of our usual service area.
Price includes VAT @ 20%
Business Callout
On-site support-
£29.00 per additional 30 mins
-
Minimum Callout 1 Hour
outside of our usual service area.
Prices exclude VAT
Business Remote
Keep your business online-
Charged per 15 minutes
-
No minimum charge
remote access tools.
Prices exclude VAT
Ad-Hoc Business
Projects, installations and more-
Reduce your workload
-
No minimum charge
outside of our usual service area.
Prices exclude VAT
Business Support Contracts & IT Management
With advanced knowledge of your technology, company setup and requirements we can respond and resolve issues faster.
We also offer an IT Management service; becoming a real part of your team as we help to maintain and improve your IT infrastructure, assist with training and provide administration and departmental services.
With options for pre-booked hours, preferential rates, regular visits, and all-inclusive support contact us for an informal chat to find a solution that’s perfect for you.
01438 553211
Call today: 01438 553211
Please contact us for further information on any of our services, or to book a computer repair.
If you’d prefer to email us, please use our enquiry form. We look forward to working with you.